DELETE ACCOUNT

We understand you might want to leave. Here's how.

How to Delete Your Account

You can delete your Popin account directly from within the mobile app:

Open the Popin app

Launch the Popin mobile application on your device

Go to Profile Settings

Navigate to Profile → Settings

Find Delete Account

Scroll down and select "Delete Account"

Confirm your request

Follow the confirmation prompts to finalize deletion

What Happens to Your Data?

When you delete your account, we will permanently remove or anonymize your personal data, including:

✕Your name, email, phone number, and profile information
✕Your sessions and authentication data
✕Your location history
✕Your chat messages and event participation details (anonymized)

Data Retention

We may retain limited non-identifiable information (like aggregated event statistics) for internal reporting and security purposes for up to 30 days after deletion.

Important Notice

• This action is permanent and cannot be undone.

• You will lose access to all your events, messages, and saved preferences.

• If you're an event organizer, your hosted events will be archived but inaccessible.

• Any pending transactions or bookings will be cancelled.

Before You Go...

If you're experiencing issues with Popin, we'd love to hear about them. Our support team can often help resolve problems without needing to delete your account.

I understand that deleting my account is permanent and all my data will be removed or anonymized.

Questions about account deletion? Contact privacy@popin.com